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Free Shipping for West Malaysia orders above RM250 Get 10% off your first purchase
Frequently Asked Questions
ME Paws provides gently cooked meals and natural treats made from real, whole ingredients. Our food is minimally processed and free from artificial preservatives, colouring, or by-products.
Transition your pet to ME Paws food gradually over 5–7 days to prevent digestive issues:
Day 1–2: 25% ME Paws + 75% current food
Day 3–4: 50% ME Paws + 50% current food
Day 5–6: 75% ME Paws + 25% current food
Day 7: 100% ME Paws
Storage methods may vary depending on the product type. Please follow the instructions below:
Ready-to-Eat Cooked Meals
• Unopened: Store at room temperature until the best-before date
• Opened: Refrigerate and consume within 48 hours
Frozen Wet Food
• Keep frozen until use
• Once thawed, do not refreeze and consume within 24hours
Air-Dried Treats
• Store in a cool, dry place away from direct sunlight
• Reseal tightly after opening to maintain freshness
Always refer to the individual product label for the most accurate storage instructions.
The healthiest food for dogs is a balanced diet made with high-quality protein, healthy fats, vitamins and minerals. Fresh ingredients such as meat, fish, vegetables and natural supplements can help support digestion, energy, coat health and overall wellbeing. A complete and balanced diet ensures dogs receive the nutrients they need for daily health.
Yes, dogs can eat fresh food daily as long as the meals are nutritionally balanced. Fresh food made with proper proportions of protein, fats, carbohydrates, vitamins and minerals can support better digestion, energy levels and overall health. It is important that fresh meals are prepared with pet-safe ingredients and balanced nutrition.
Natural treats can be a healthier option for pets because they are often made with fewer artificial additives and preservatives. Treats made from real meat, fish or natural ingredients can provide protein and essential nutrients while serving as a rewarding snack. However, treats should always be given in moderation as part of a balanced diet.
Yes, we ship to both West and East Malaysia. Shipping fees depend on the location.
We offer free shipping for West Malaysia orders over RM250. Promotions may change occasionally.
We partner with Ninja Van for all deliveries.
For wet food, we use Ninja Cold to ensure cold-chain delivery, keeping your pet’s meals fresh, safe, and in optimal condition upon arrival.
Delivery takes 2–5 working days for West Malaysia and 5–8 working days for East Malaysia.
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