Terms & Conditions

1. Use of Our Website

By using this website, you agree that:

You are at least 18 years old or have permission from a legal guardian.
You will use this website only for lawful purposes.
You will not misuse, interfere with or disrupt the website or its services.

We reserve the right to refuse service, terminate accounts or cancel orders if these terms are violated.

2. Products and Services

MePaws provides pet food, treats and related products for sale through our website.

While we aim to ensure all product descriptions, images and prices are accurate, we do not guarantee that all information on the website is completely error-free.

We reserve the right to:

Modify product information
Update pricing
Discontinue products without prior notice

3. Orders and Payment

When placing an order on our website:

You agree that all information provided is accurate and complete.
Orders are subject to availability and acceptance by MePaws.
Full payment must be made before orders are processed and shipped.

We accept payments through approved payment methods available on our website.

4. Shipping and Delivery

We aim to process and ship orders as quickly as possible.

Delivery times may vary depending on location and logistics providers. MePaws is not responsible for delays caused by courier services or unforeseen circumstances.

Shipping fees and delivery policies are outlined in our Shipping Policy.

5. Returns and Refunds

Our return and refund policies are outlined in our Refund Policy page.

Customers should review the refund policy before making a purchase.

6. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Website design

are the intellectual property of MePaws and may not be copied, reproduced or used without permission.

7. Limitation of Liability

To the fullest extent permitted by law, MePaws shall not be liable for any indirect, incidental or consequential damages resulting from the use of our website or products.

Customers are responsible for ensuring products are suitable for their pets.

If your pet has specific medical conditions, we recommend consulting a veterinarian before introducing new food products.

8. Third-Party Services

Our website may contain links to third-party services or websites. MePaws is not responsible for the content, privacy policies or practices of these third-party services.

9. Changes to These Terms

MePaws reserves the right to update or modify these Terms & Conditions at any time.

Changes will take effect immediately upon posting on this page.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the courts of Malaysia.