Free Shipping for West Malaysia orders above RM250 Get 10% off your first purchase
Shipping Policy
1. Order Processing
Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation and tracking information.
2. Delivery Areas
We currently deliver within Malaysia.
Shipping coverage includes:
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West Malaysia (Peninsular Malaysia)
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East Malaysia (Sabah & Sarawak)
Delivery availability may vary depending on courier service coverage.
3. Shipping Fees
Shipping fees are calculated at checkout based on:
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Delivery location
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Package weight
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Courier service
We may offer free shipping promotions from time to time.
Example:
Free shipping for West Malaysia orders above RM250.
4. Estimated Delivery Time
Estimated delivery times are as follows:
LocationEstimated Delivery Time
West Malaysia2–5 business days
East Malaysia4–7 business days
Delivery times may vary due to:
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Courier delays
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Weather conditions
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High order volumes
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Public holidays
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS.
You may track your shipment directly through the courier service website.
6. Incorrect Address
Customers are responsible for providing the correct shipping address.
If an incorrect or incomplete address is provided, delivery may be delayed or returned. Additional shipping charges may apply for reshipment.
7. Lost or Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact us.
We will work with the courier service to investigate and resolve the issue as quickly as possible.